JD at a glance · Refund policy
Updated November 7, 2026
Try before buying
You can use 50 free job previews before deciding whether to buy. Paid access costs US$9.99 once, plus any applicable taxes displayed at checkout. There is no subscription or automatic charge when your free balance ends.
Generally final purchases
Once paid access has been delivered, one-time digital purchases are generally final. We do not offer a general change-of-mind refund guarantee. This policy does not limit any refund, cancellation or other consumer rights required by applicable law; using free previews does not waive those rights.
Billing and technical exceptions
Please contact us about a duplicate or erroneous charge, paid access that was not delivered or cannot be restored, or a material technical problem on a supported page that we cannot resolve. We review these cases individually and provide a refund where appropriate or legally required.
Requesting help or a refund
Email support.fieldkit@gmail.com with the original payment email, purchase date and a brief description. If relevant, include the extension version, Chrome version and steps to reproduce the issue. Do not send card numbers, passwords or license tokens. Removing the extension does not itself request a refund.
After a refund
Approved refunds are processed through the payment provider to the original payment method where supported. Processing time depends on the provider and your bank. A full refund ends your entitlement to unlimited paid access. Access changes may take effect after the extension next verifies the license; they are not guaranteed to be instantaneous on an offline device. Your existing free balance is separate.